SERVICES
Based on decades of combined experience, U.S. Superior Marketing is recognized as a leader in the management, design and implementation of telemarketing programs. Our professional staff, when combined with our 200 station state-of-the-art call center can meet your marketing needs.
U.S. Superior Marketing offers the following services to our clients:
CONSTRUCTION AND DESIGN OF SUCCESSFUL PROGRAMS
Whether your’re looking to design an entire program or need assistance with one aspect of an existing program, U.S. Superior Marketing can help. From sales to surves, our experience is unparalleled. Instead of offering rigid solutions, we pride ourselves on delivering multiple options to client challenges – letting you determine the best course of action for your needs.
PROGRAM MANAGEMENT
U.S.Superior Marketing manages and directly oversees telemarketing programs for clients whose expertise lies elsewhere, allowing them to focus on their core business rather than on managing sophisticated telemarketing programs
Program management services include:
- Script crafting
- List selection and procurement
- Drafting of requests for proposals/quotes (RFP/RFQ)
- Selection and procurement of telemarketing vendors
- Program testing
- Design of verification procedures and methodologies
- Monitoring an doversight of telemarketing vendors
- Guidance to clients relating to government regulatory matters
- Assistance in development and production of ancillary marketing and program development materials
EVALUATION AND ANALYSIS OF PROGRAMS
As a result of our years of experience, U.S. Superior Marketing clients find our ability to analyze and evaluate existing telemarketing programs to be enormously valuable. U.S. Superior Marketing can offer analysis of your entire telemarketing program or just select portions of it. We don’t simply evaluate your programs, we offer you options and solutions that may include our own in-house call center. As a partner, our philosophy is to deliver answers, not just to identify problems.
PROVIDE QUALITY CONTROL
U.S. Superior Marketing provides quality control for numerous clients who desire accurate, in-depth and neutral oversight of their telemarketing programs but don’t have the time, resources or technical ability to do it themselves. After evaluating your existing program, we propose a strategy to ensure that your standards ar adhered to and that policies are followed. We ensure that the results of our quality control are conveyed to clients in a meaningful and timely fashion. Results are always interpreted within context and provided in measureable and quantifiable formats. U.S. Superior Marketing never simply pushes raw numbers at clients; we provide torough analysis, explanations and recommendations.
PROVIDE REGULATORY ASSISTANCE AND GUIDANCE
Today’ increasingly complicated regulatory environment requires you to have a knowledgeable and experienced partner who understands new laws and rulings that affect the telemarketing industry. U.S. Superior Marketing works with client telemarketing vendors to keep them informed of new regulatory changes and help them enforce existing regulations. Numerous clients have found this added level of protection invaluable in the ever-changing arena of telemarketing.